What to Expect: Client Service & Communication at Knowledge Base Real Estate

At Knowledge Base Real Estate, we’re committed to making your buying or selling journey as smooth and stress-free as possible. Whether you’re a first-time buyer, seasoned investor, or ready to list your home, our team is here to guide you every step of the way. To help set expectations and build confidence, here’s what you can expect when working with us.

📅 Office Hours

  • Monday–Friday: 9:00 AM – 5:00 PM
  • Our office staff is available during these hours for calls, updates, and general inquiries.
  • Weekends: Rotating agent coverage
  • While we may not be available for every incoming call, we do monitor messages and follow up on leads and urgent matters as needed.

🏡 Open Houses

  • We typically recommend one open house per month depending on your property’s activity and market conditions.
  • Our team will work with you to schedule and promote open houses for the best exposure.

📲 Showing Feedback

  • We always aim to collect and share showing feedback within 24 hours, though this depends on buyer agent response.
  • We follow up proactively to gather feedback, but cannot guarantee all agents will respond.

🔑 Managing Expectations

  • While we strive to provide timely communication and strong marketing, please know that not all aspects of the process are within our control (e.g., market shifts, showing agent availability, etc.).
  • Our commitment is to transparency, timely updates, and advocating for your best interests throughout the process.

Please don’t hesitate to reach out to Knowledge Base Real Estate with questions by text or give us a call at 239.977.5642. We’re here to guide you through every step of the way! 

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Kevin

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